Fully Automated ERP & E-Commerce Pipeline
Outcome: Fully automated pipeline replacing manual overhead, significantly improving reliability and operational efficiency.
We designed and built a series of custom C# Windows Services to fully automate the data pipeline between an Orderwise ERP system and multiple Shopify websites. The solution eliminated manual CSV handling, standardised data formatting end-to-end, and created a scalable, reliable bridge between two critical business systems.
"The result is a fully automated pipeline that significantly improves reliability and efficiency in our systems processes."
Dean Palmer, Operations Director
Automated Pipeline Architecture
Phase 1: Export
Orderwise ERP
CSV Export
C# Windows Service
Auto CSV Processor
Shopify Stores
Live Product & Stock Data
Phases 2 & 3: Import
Shopify Orders
via Matrixify
Secure SFTP
Encrypted Transfer
Custom Parser & Mapper
Excel → OrderWise XML
Orderwise ERP
Automated Import
Common questions about connecting Orderwise ERP to Shopify, answered directly from our real integration work.
Yes. Through custom C# Windows Services, Orderwise can be fully integrated with Shopify to automate both outbound (stock and product updates to Shopify) and inbound (order imports back into Orderwise) data flows. The solution processes CSV exports from Orderwise, applies custom mapping logic, and pushes correctly formatted output to your Shopify stores, with no manual intervention required.
The return pipeline uses a secure SFTP channel with Matrixify as an intermediary to export Shopify order data as Excel spreadsheets. A Windows Service monitors the SFTP location, detects new files, applies a custom mapping configuration, and automatically generates the OrderWise-compatible XML structure, including proper nesting for relational order data. This eliminates all manual data entry between your Shopify stores and Orderwise.
Key benefits include: eliminating manual CSV and Excel handling overhead entirely, standardised data formatting from source, improved reliability with automated validation against OrderWise XML requirements, a scalable architecture that supports multiple Shopify stores from a single service, and significantly reduced operational processing time, freeing your team from repetitive data entry.
Off-the-shelf connectors rarely handle Orderwise's specific XML import format or custom business rules. A bespoke solution gives you full control over mapping logic, SFTP authentication, file validation, and error handling. Delaney Industries specialises in exactly this kind of custom ERP integration, building maintainable, scalable services tailored to your specific Orderwise configuration and Shopify setup.
If your team is still manually handling data between your Orderwise ERP and Shopify stores, we can automate the entire pipeline. Get in touch to discuss your integration requirements.
The business was running Orderwise ERP alongside multiple Shopify stores, with no automated link between them.
The Brief
"Delaney helped our business by undertaking development work to streamline our operations and solve how to link two pieces of software together."
Dean Palmer, Operations Director
Staff were manually handling CSV exports from Orderwise and preparing them for Shopify, a time-consuming and error-prone process that created unnecessary operational overhead.
Order data from Shopify had to be manually imported back into Orderwise, creating a bottleneck and increasing the risk of missed or incorrectly processed orders.
Orderwise expects a specific XML structure for imports. Converting Excel/CSV data from Shopify (via Matrixify) into this format required manual transformation with no room for error.
Operating multiple Shopify websites meant the manual overhead multiplied with growth. A scalable, centralised solution was needed to handle expansion without adding headcount.
The project was split into phases, building progressively towards a fully automated end-to-end pipeline.
Phase 1
C# Windows Service: automated CSV processing and Shopify delivery
Delaney built a C# Windows Service to automatically process incoming CSV files from the Orderwise ERP. The service appends the necessary headers, standardises data formatting from the start, and sends the correctly structured output directly to the business's Shopify websites, replacing the entirely manual process that existed before.
Auto CSV Detection
Service monitors for new Orderwise CSV exports and processes them automatically
Header Processing
Appends the necessary headers and standardises column data formatting
Shopify Delivery
Correctly structured output sent directly to Shopify stores, replacing manual work
Phases 2 & 3
Two Windows Services: SFTP monitoring, custom mapping engine, XML generation
These phases introduced a two-service architecture to handle the return data flow: order data from Shopify (exported via Matrixify) coming back into Orderwise automatically. The complexity lay in bridging the format gap. Shopify provides Excel-based exports while Orderwise requires a specific XML structure with proper relational nesting.
"To make this possible, Delaney created a scalable and flexible custom mapping file. This involved him designing both the syntax and a parser. This allowed the data from Excel spreadsheets to be translated into the XML structure expected by OrderWise."
Dean Palmer, Operations Director
SFTP File Monitoring
Services continuously monitor a secure FTP location for incoming Shopify order files delivered via Matrixify
Custom Mapping Language
Delaney designed both the syntax and parser for a bespoke mapping file, scalable, flexible, and built to handle evolving business requirements
Excel → XML Conversion
The parser translates Excel spreadsheet data into the specific XML structure Orderwise requires, including proper nesting for relational order data
Validation & Formatting
Formatting adjustments applied automatically to avoid validation errors in Orderwise, ensuring clean, reliable imports every time
Whether you're on Orderwise, Sage, or another ERP, if your team is spending time manually transferring data between systems, we can automate it.
The phased delivery resulted in end-to-end automation across two critical business systems, with no ongoing manual intervention required.
Key Outcome
"The result is a fully automated pipeline that significantly improves reliability and efficiency in our systems processes."
Dean Palmer, Operations Director
CSV exports from Orderwise and order imports back from Shopify are now fully automated, no manual file handling required.
Automated validation and formatting checks mean fewer errors and no missed imports due to human oversight.
Both directions: Orderwise to Shopify and Shopify back to Orderwise, run automatically without staff involvement.
The custom mapping file and parser are designed to adapt as the business grows or requirements change, no code rewrites needed.
Operations team time previously spent on manual data transfers is now freed for higher-value work.
Data is standardised from the point of entry, consistent formatting across both systems from day one.
Dean Palmer, Operations Director, on the experience of working through a complex multi-phase integration project.
"Delaney recently supported my business with a website migration project. Not only did he support with the brief in hand, his input on other areas that his task linked with was also most helpful. Delaney helped our business by undertaking development work to streamline our operations and under my guidance solve how to link two pieces of software together.
He split the project into phases. While a number of issues were encountered, Delaney demonstrated a very positive and thorough approach to resolving them, with a personable and enthusiastic approach. It is clear that he enjoys what he does and takes a great deal of care in the solution he provides, as well as his customers.
As an overview, Delaney built a C# Windows Service to automatically process incoming CSV files from our ERP, Orderwise. This process sent the relevant output to our Shopify websites. The task involved appending the necessary headers to replace the existing manual overhead, while standardizing data formatting from the start.
Further phases included the development of two Windows Services. These were developed to support automated data imports into OrderWise from Shopify via Matrixify via a secure FTP. To make this possible, Delaney created a scalable and flexible custom mapping file. This involved him designing both the syntax and a parser. This allowed the data from Excel spreadsheets to be translated into the XML structure expected by OrderWise.
The services monitor for incoming files via SFTP. The process he designed applies the appropriate mapping logic automatically and then constructs the required XML file, including proper nesting for relational order data and formatting adjustments to avoid validation issues in Order Wise. The result is a fully automated pipeline that significantly improves reliability and efficiency in our systems processes.
I personally found working with Delaney enjoyable and his enthusiasm for the task in hand something that you rarely come across. His support has been much appreciated."
Dean Palmer
Operations Director
“A very positive and thorough approach to resolving them, with a personable and enthusiastic approach.”
On problem-solving
“It is clear that he enjoys what he does and takes a great deal of care in the solution he provides.”
On quality of work
“His enthusiasm for the task in hand something that you rarely come across.”
On working style
“The result is a fully automated pipeline that significantly improves reliability and efficiency.”
On the outcome
The Delaney Industries services that powered this automation solution.
Custom C# Windows Services built to run reliably in the background, handling data pipelines and scheduled automation without manual input.
Explore ServiceEnd-to-end automation of business-critical workflows eliminating manual overhead and building systems that scale.
Explore ServiceCustom-built application solutions connecting disparate systems into a single, reliable automated data flow.
Explore ServiceWhether you're connecting an ERP to an e-commerce platform, automating data pipelines, or streamlining operations. Delaney Industries can build the solution. Let's talk about what your business needs.